Shipping + questions
 

SHIPPING & DELIVERY

  • Many of our items are made to order and most will ship within 2 days but all orders will be received within 14 days of purchase.

  • You will receive tracking information once order is shipped. For questions about shipping, please contact the carrier.

  • We primarily use USPS on all domestic orders.

  • Shipping fees are non-refundable.

 

WHERE DO YOU SHIP?

If you live in the United States we have you covered. Email contact@catelliermade.com if you’re placing an order outside the United States and Canada.

CUSTOMER SERVICE

We stand behind every product we make. If anything goes wrong with your product due to craftsmanship, we will be happy to fix or replace it for free. Email contact@catelliermade.com with any questions or concerns.